Covid-19 Statement


March 17, 2020


Dear Patients,

As of Monday March 16, 2020 we will be seeing only urgent cases. All patients will need to call directly to the office for appointments or for teleconference with Dr. Andrews. 206-344-2020. Online scheduling is temporarily shut down. If you need to pick up your glasses or contact lenses please call for pick up or delivery arrangements.

Although our office staff is vigilant about following all CDC and AOA guidelines, sanitizing all surfaces and eyewear, disinfecting all equipment, and common areas (reception area, bathroom, door handles, etc.), we nonetheless wish to avoid risking the health of our most vulnerable patients with unnecessary exposure to others who may be contagious but asymptomatic.

In an effort to further protect our patients and staff, we ask that you all are mindful of the following precautions:

    • If you are sick, please stay home. If you have had contact with someone who is ill or are caring for someone at risk, please defer your appointment.
    • If you have an ocular emergency or any urgent issue -please call us to schedule a telephone and/or text consult. If the doctor determines that she cannot resolve an urgent concern without seeing you in person, we will arrange an appointment.
    • If you or your child are out of contact lenses or have broken or lost your glasses, and cannot get to our office, we can almost always fabricate and ship a replacement set or supply as we likely have your measurements on file. Please call our office and speak to Bret.

Until further notice, the office remains open for urgent needs only. Please call to schedule an appointment.
All contact lenses can be directly delivered to you. Please call to order. Thank you for your patience and cooperation during this difficult time as we all work together to keep our community healthy and safe.

Be well and be safe,   

Jennifer Andrews OD


Urban Eye Care
509 Olive Way, Suite 634
Seattle, WA 98101
Phone: 206-344-2020
Fax: 206-623-5461
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